Terms of Service

3.1 Standard products

Standard products include:

• Indicators
• Trade copier software

Access is provided via:

• Subscription (monthly)
• Lifetime license (where applicable for indicators only)

Trade copier products are available on a subscription basis only.

3.2 Subscription model

A single active subscription provides access to all standard products available on the website at the time of subscription and during the active subscription period.

Users may use multiple products under one active subscription without purchasing separate licenses.

Subscriptions are recurring and renew automatically unless cancelled by the user.

3.3 Free trial

A 5-day free trial may be available for selected products.

• No charges apply during the trial period
• By starting a trial, the user authorizes automatic billing after the trial period unless cancelled
• If not cancelled within the trial period, the subscription renews automatically
• Users are responsible for managing and cancelling their subscriptions

Subscriptions can be cancelled directly via the user's PayPal account or by contacting us at contact@nordman-algorithms.com.

3.4 Custom development

Custom development services include:

• Strategy development
• Indicator development
• Automation tools
• Platform integrations

Each project is based on a defined technical specification agreed upon before development begins.

4.1 Standard products

Payments for standard products are processed via:

• PayPal (subscriptions and one-time purchases)
• Bank transfer or debit/credit card (invoice) — available upon request for one-time purchases only

Subscription payments are recurring and must be cancelled by the user if no longer required.

4.2 Custom development

Custom development is performed on a prepayment basis:

• 50% before the start of development
• 50% before delivery of the first working version of the software

Payments may be made via PayPal, bank transfer, or card payment via invoice.

6.1 Testing responsibility

The customer is responsible for testing the delivered software to ensure that it meets the agreed specifications and requirements.

To report issues, the customer must provide:

• Log files
• Screenshots
• Detailed descriptions of the issue

6.2 Warranty & support

Post-delivery support is included with all custom development projects.

Support includes:

• Resolution of software bugs
• Fixing discrepancies from agreed specifications (within technical feasibility)
• Installation assistance

Support does not include:

• New features
• Strategy modifications
• Functional changes beyond the original specification

6.3 Support process

The support phase is a collaborative process between the customer and Nordman Algorithms.

During this phase:

• Issues may be investigated using logs, screenshots, or remote access (if required)
• Platform-specific limitations or user configuration issues may affect behaviour
• Fixes are implemented based on reproducible technical issues

8.1 Standard products

Standard products remain the property of Nordman Algorithms OÜ and are licensed to the user on a limited, non-transferable basis.

8.2 Custom development

Ownership of custom-developed software is transferred to the client upon final delivery and full payment, unless otherwise agreed in writing. Client-specific logic is not reused or resold.